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Home Biking Guide Terms and Conditions

Terms and Conditions

You are advised to read the booking conditions in full before you make your deposit. Should you require further clarifications of any of the conditions below, you are encouraged to contact us.

By booking a Tour you acknowledge that you have read, understand and agree to be bound by the terms of services and stipulations as indicated below.

Payment

Once you have made a booking on a GCT adventure trip, and your booking is confirmed you will be required to make a deposit payment to us within 5 working days. Deposit amounts will be advised by GCT sales staff based on the tour you reserved. Failure to pay the deposit will mean we can’t guarantee the availability of your booking. The balance of the tour cost is due 1 month before the tour starts. Booking made less than 1 month before the tour start date will require full payment.

Methods of Payment

Guilin Cycling Tours is an affiliated brand of Easy Tour China Travel Co., Ltd. There are 3 payment methods available for you.

Option 1: Bank Transfer

Bank: Bank of China, Guilin (2 Zhong Shan Zhong Road, Guilin, P.R China)Swift Number: BKCHCNBJ49C

(Please use this if your bank requires ID and Beneficiary Bank, Routing/ABA Numbers)

Account Name: Easy Tour China Travel CO. LTD

Account No.: 6184 5764 6049

Company Address: Suite 706, Jinhe Building, 21 Zhishan Road, Guilin, Guangxi, P. R. China

The Bank info of Chinese Version for making domestic bank transfer within China:

公司名称: 桂林市易游国际旅行社有限责任公司

开户行:中国银行桂林分行

账号: 6184 5764 6049

*International transfer fees or charges should not be deducted from the tour cost GCT confirmed with you. These fees are an additional charge that the transferor is responsible for paying.

Option 2 Credit Card

Please follow the steps below to make payment through Credit Card:

1. Please click to download a form(PDF file ) , Print out and fill it.

2. Please have your credit card (Back and front) and the photo page of your passport copied.

3. Please sign your name at the end of the form equivalent to signature on your credit card.

4. Please fax us your credit card information to Guilin Cycling Tours (a recommended way). Our company fax number: ++86-773-3810333;

Or if you have a scanner, just scan the above information and send them to us by E-mail.

Note:

(a) Bank of China will charge an extra 3% service fee over the cost.

(b) We do not accept debit cards in this way of payment.

Please be noted that this is a guarantee of your payment, we will NOT charge a deposit from your card until you deliver a formal booking.

Option 3 Paypal

GCT accepts the payment via Paypal, which is a safer, easier way to make an online payment.

If you own a Paypal account, please login to the account, and complete your transaction after confirming the cost you are supposed to pay with your travel consultant. If you do not have a Paypal account, you can still pay us at Paypal's website by providing your credit card information. Paypal accepts all the major credit cards and debit cards.

Our PayPal account is easytourchina@gmail.com.

Note: Please kindly mark up extra 4% Paypal service fee over the total cost if you choose to pay via Paypal.

Cancellation By You

Should you (the client) choose to cancel a booking, Guilin Cycling Tours must be notified in writing or by email.

The following cancellation fees apply for our day tours (0.5-4 days):

7+ days full refund of deposit

2-6 days deposit

48 hours 100% of tour cost

No show 100% of tour cost

The following cancellation fees apply for our private/group tours (5 or more days):

For tours that require a deposit payment:

30+ days loss of deposit

7 - 30 days 50% of tour cost.

2-6 days 70% of tour cost

48 hours 100% of tour cost

No show 100% of tour cost

Please note:

There is no refund for arriving late or leaving a trip early for whatever reason.

Single supplements are considered part of the trip price and are subject to cancellation fees.

GCT reserves the right to make route and hotel modifications as needed.

GCT is NOT responsible for expenses incurred in preparation for any canceled trips, such as airline tickets.

Guests who fail to provide signed "Release of Liability and Assumption of All Risks" and personal information forms prior to trip departure will not be allowed to join the trip and the cancellation policy applies.

Itineraries

GCT reserves the right to change the confirmed itineraries before or during a tour in the interests of safety resulting from war, disease, natural disaster, safety, or changed local conditions. The tour leader or guide during a tour has the authority to make any necessary changes to the itinerary for the reasons listed. Failure to abide by the authority of the tour leader could result in legal proceedings and the immediate termination of your participation in the tour without recourse.

Insurance

Guilin Cycling Tours insists that all clients must take out good travel insurance before joining one of our tours. There are inherent risks involved in cycling and mountain biking and we will not be liable for your medical expenses or evacuation in case of an accident.

This insurance must include adequate coverage for any personal accident, medical expenses, injury, death and repatriation. If you join the tour without adequate insurance you may be disallowed from continuing on the tour without the right of refund. Clients are solely responsible for arranging their own insurance and they should ensure that they are covered for the full duration of their tour.

Your tour leader will ask for copies of your insurance before allowing you to join the tour. On our Guilin day tours 0.5-4 days, accident and basic medical insurance will be included in the tour, so it is not a requirement to hold travel insurance for these tours. Clients are required to provide your full name, gender, passport number and date of birth. Failure to provide the needed information will make us unable to purchase the insurance for you. Hence, the clients assume the full responsibility thereafter.

For all the self guided tours, the insurance is not included. You will need to ensure that you have comprehensive travel insurance. The minimum that we require is coverage for the costs of medical treatment and evacuation in the event of an emergency.

Responsibility Guilin Cycling Tours is not liable for any bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; travel by plane, train, motor vehicle, boat or other conveyance, or by bicycle, foot or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided.

Guilin Cycling Tours reserves the right to make itinerary and hotel modifications as necessary to improve the trip quality or to accommodate the comfort and well-being of guests. Guests grant GCT the permission to take photographs or make film records of its trips for promotional and commercial use without any remuneration to them.

Please view our liability release form click here. You will be asked to sign this form before starting your tour.